Scope of This Notice
This Privacy Statement is intended to describe emergenCwebs.com Support Desk's privacy practices and provide information about the choices you have regarding the ways in which information collected by emergenCwebs.com Support desk is used and disclosed. Please note that our co-branded web sites (web sites where emergenCwebs.com Support Desk has presented content together with one or more of our business partners) may be governed by additional or different privacy provisions.
Our Commitment to Privacy
At emergenCwebs.com Support Desk, your privacy is important to us. To better protect your privacy, we have provided this Statement explaining our information practices and the choices you can make about the way your personal information is collected, used and disclosed. To make this Statement easy to find, we have made it available on our homepage and at every location where personally-identifiable information may be requested.
The Information We Collect
This Privacy Statement applies to all information collected by or submitted to emergenCwebs.com Support Desk, including personal information. "Personal information" is data that reasonably can be used to identify or describe an individual. emergenCwebs.com Support Desk collects personal information when:
* you create a user account to become a user of emergenCwebs.com supportdesk.com or the emergenCwebs.com Support Desk Network; * you make online purchases; * you register products online; * you request support for a emergenCwebs.com Support Desks products or services; * you register for webcasts; * you request information or materials (e.g., whitepapers); * you participate in surveys and evaluations; * you participate in promotions, contests or giveaways; * you submit questions or comments to us. emergenCwebs.com Support Desk also collects personal information from individuals (with their consent) at conventions, trade shows and expositions. The types of personal information collected may include (but are not limited to): * your first and last name; * your title and your company's name; * your home, billing, or other physical address (including street name, name of a city or town, state/province); * your email address; * your telephone number; * any other identifier that permits emergenCwebs.com Support Desk to make physical or online contact with you; * any information that emergenCwebs.com Support Desk collects online from you and maintains in association with your account, such as: * your emergenCwebs.com Support Desk username, * your emergenCwebs.com Support Desk password, * your credit card account information. Using Your Personal Information
emergenCwebs.com Support Desk uses the personal information you provide to: * create and maintain your accounts; * process, fulfill, and follow-up on your orders; * register your products; * answer your questions; * register you in programs (per your request); * send you information; * send you surveys. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service, and to personalize communications.
Sharing Your Personal Information
Unless you assent, emergenCwebs.com Support Desk will never share the personal information you provide to us except as described below. emergenCwebs.com Support Desk may disclose your personal information to third parties under any of the following circumstances: * As may be required to fulfill orders, to conduct billing/credit card processing, to provide service, and for email housing (as a consequence of uses already described in this Privacy Statement). * As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent fraud). For research activities, including the production of statistical reports (such aggregated information is used to describe our services to current and prospective partners and other third parties, and is not used to contact the subjects of the report). * In the context of a business transaction, such as a merger, acquisition, consolidation, or divestiture (pursuant to a pledge of confidentiality under which the recipient agrees to use the information for no purpose other than carrying out the transaction).
Your Choices About Receiving email
emergenCwebs.com Support Desk makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from emergenCwebs.com Support Desk and/or its partners. emergenCwebs.com Support Desk may send you email about your account, about the products you have purchased, to remind you about a webcast for which you have registered or a service you have purchased, or in response to your questions. emergenCwebs.com Support Desk may also send you email with information and/or special offers about products and services that may be of interest to you, unless you indicate that you do not want to receive them. In addition, with your assent, our business partners may send you such information. You may let us know whether or not you would like to receive information, special offers, and promotional materials from emergenCwebs.com Support Desk or our business partners when you create a opesnourcesupportdesk.com account, when you register for a service, when you provide us with your personal information, or when we send you email. Please note that if you choose not to accept promotional emails, you may not receive special offers that may be of value to you. emergenCwebs.com Support Desk will provide you with the opportunity to opt-out of any of our direct marketing communications at any time. All promotional email sent from emergenCwebs.com Support Desk will contain a provision allowing you the option to decline receiving future promotional email. You may unsubscribe to an email communication by contacting emergenCwebs.com Support Desk at either of the addresses provided below and requesting that you be unsubscribed from that specific communication: * Web: Contact form * Regular mail: emergenCwebs.com Support Desk For your protection, Open Source Support Desk may contact you in the event that we find an issue with a product or service you have purchased that requires your immediate attention.
Cookies and Other Browser Information
Our web site automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our web site, and to help ensure the security of your interaction with the web site. Your IP address is used to help identify you and your shopping cart. As part of offering and providing customizable and personalized services, emergenCwebs.com Support Desk uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. All sections of redhat.com where you are prompted to log in or that are customizable require your browser to accept cookies. Find out more about precisely how we use cookies. If you do not want your personal information to be stored by cookies, you can configure your browser so that it always rejects these cookies or asks you each time if you accept them or not. However, you must understand that the use of cookies may be necessary to provide certain products or services, and choosing to reject cookies will reduce the performance and functionality of the site. Your browser documentation includes precise instructions explaining how to define the acceptance of cookies.
Changes to this Privacy Statement
emergenCwebs.com Support Desk reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site. A notice will be posted on our homepage for 30 days whenever this privacy statement is changed in a material way.
privacy@emergenCwebs.com